- Introduction
Supab Exports is committed to protecting your privacy in compliance with applicable Indian laws including the Information Technology Act, 2000 and Digital Personal Data Protection Act, 2023 (DPDP Act). This policy explains how we collect, use, and safeguard your information.
- Information We Collect
Information You Provide:
- Contact details: Name, email, phone, company name, address
- Business information: Import/export requirements, order details
Automatic Collection:
- Technical data: IP address, browser type, pages visited (via cookies/analytics)
Payment Data: Processed securely via third-party gateways. We do not store card details.
- How We Use Your Information
- Process inquiries, quotations, and orders
- Communicate shipment updates and business correspondence
- Comply with legal/regulatory requirements (export documentation, GST)
- Improve website and services
- Information Sharing
We do not sell or rent your personal information. We may share with:
- Logistics partners (shipping coordination)
- Payment processors (transaction processing)
- Government/regulatory authorities (export compliance, legal requirements)
- International Data Transfers
As an export business, your data may be transferred to countries outside India for order fulfillment. We ensure such transfers comply with applicable data protection laws.
- Data Security & Retention
- We use encryption (SSL), secure servers, and access controls to protect your data.
- Retention: Order/transaction data retained for 7 years (tax compliance). Other data deleted upon request or when no longer needed.
- Cookies
We use essential cookies for site functionality and analytics cookies (e.g., Google Analytics) to understand usage. You can disable cookies via browser settings; some features may be affected.
- Your Rights
Under DPDP Act and applicable laws, you have the right to:
- Access, correct, or delete your personal data
- Withdraw consent / opt-out of marketing communications
- Raise grievances regarding data handling
Contact us at info@supabexports.com to exercise these rights. We respond within 30 days.
- Children’s Privacy
Our services are B2B and not directed at individuals under 18. We do not knowingly collect data from minors.
- Third-Party Links & Updates
Our site may link to external websites; we are not responsible for their privacy practices. This policy may be updated; changes posted here with revised date. Continued use constitutes acceptance.
- Contact Us
Supab Exports
Kalyan, Maharashtra, India
Email: info@supabexports.com | Phone: +91-976-999-3300